Example One blank YOUR INFORMATION SMARTER eRIS | Your Information Smarter
eRIS2020-10-02T15:50:53+00:00
eRIS | Your Information Smarter

CONSISTENT RESULTS

YOUR INFORMATION SMARTER

Often data from different areas of your enterprise are handled within their own application. Now data from different systems can be easily analyzed and visualized as a single holistic data set. All this is done without copying your data or implementing a complex and expensive centralized data warehouse – welcome to eRIS. In the onslaught of data, an organization produces daily, finding, and using essential information is a challenge. eRIS revolutionizes this process. It allows all your data to be accessed from the same place in live time by your whole organization. With information and report creation at your fingertips, your team can make decisions that optimize processes and meet compliance requirements. Shop Products & Training.

ABOUT eRIS

We are passionate about data and even more passionate about our Partners. We know that accessing data from anywhere within your organization and making it visible to the right people at the right time just makes sense. That’s why we built a highly skilled and dedicated team to handle every aspect of designing, building, and supporting eRIS. Collaboration is the key to what we do. We listen and work alongside our partners at every step of the process – from design to installation, to ongoing support. We want your organization to work smarter and perform better than ever before and make your ideas a reality.

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eRIS TOOLS & INTEGRATORS

Each of our integrators combines client familiarity and specific domain expertise to plan and implement an ideal eRIS solution. eRIS integrators are essential members of our clients’ teams. In the same way, our clients rely on integrators, we rely on them to help us understand where data management is needed and what level of hands-on training and services will be necessary to implement eRIS in each unique organization. To help our integrators succeed, we provide individualized training and support to help ensure a successful and seamless collaboration. To find an integrator near you, please contact us today. If you’d like to BECOME an integrator, please let us know.

  • The eRIS Mobile app allows you to increase productivity by extending the reach of eRIS everywhere users need to go and everywhere a computer cannot.
  • Electronic Logbooks replace messy, unreliable paper with secure electronic records that are easily readable, searchable, and archivable.
  • eRIS Dashboards give an overview of your entire system in a glance.
  • Powerful Analytics are built in, giving you new and valuable ways to view and interpret your data.
  • Straightforward Report Building allows for uncomplicated scheduling and distribution of data.
  • Fully customizable, there is an eRIS solution that matches your needs, abilities, and budget.

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eRIS, IN AN ON-THE-GO WORLD

eRIS | Your Information Smarter

SUCCESS STORIES

Running municipal water and wastewater systems in the 21st century is a challenge. New technologies, an explosion in sensor equipment, and updated instrumentation and data collection methods produce a vast amount of information stored in diverse places. Because new regulatory mandates require additional sampling and laboratory analysis, existing applications must change to capture increasing amounts of data. Using limited or outdated tools, workers are stretched thin managing these new challenges.

Empowering operators is the key

As Duffin Creek’s current facility managers see it, their job is to empower operators at the plant to make decisions that both contribute to on-going treatment objectives and positively affect the financial bottom line. They spend lots of time fostering teamwork and proactive decision making.

“With manual monitoring, these questions were difficult to answer”

One of Duffin Creek WPCP’s major plant processes is incineration. With normal plant operations, sludge is a natural byproduct that needs disposal. Just like a charcoal grill needs lighter fluid to get a fire going, Duffin Creek’s incinerators periodically need fuel oil to ensure sludge cake combustion is complete.

The four plant incinerators use a significant amount of fuel oil each year, at a high cost. “How much fuel oil do you anticipate using?” and “Can you cut back?” were frequent questions from the finance department. With manual monitoring, these were difficult questions to answer.

Anticipated Annual Savings
$120,000
10% Reduction in Green House Gases (GHG)

In order to improve and disseminate information that was available sporadically through traditional channels, the facility managers decided to leverage the power of eRIS to optimize the plant’s incineration processes.

eRIS in action
First, facility management determined the precise questions they were trying to answer. Before they began using eRIS for monitoring, they only knew if their reactors were running. However, this wasn’t nearly precise enough. Knowing when the reactor is running autogenously (without additional fuel oil) and when fuel is needed to keep the fire going would be much more exact. None of this information was available on the existing operating engineer SCADA screen. Operators were limited to a snapshot of things like temperature and fuel feed.

“The visualization power of eRIS shows relationships”

With the visualization power of eRIS, it was immediately clear that there was a relationship between sludge dryness and fuel oil use. The data showed that the dryness of the sludge cake (ideally 24%) determined the amount of fuel oil the reactor needed to maintain the combustion process within emission regulatory limits. If facility management staff could figure out a way to monitor when the reactor was running self- sufficiently (and when it was not), they could begin to act in the service of efficiency.

Monitored tags were the ideal solution. This feature in eRIS allows users to create certain conditions for constant observation. When the data meets these conditions, users can be automatically notified. This saves an operator or manager the tedious work of manual monitoring.

Facility management staff worked to determine applicable conditions. They decided that if their autogenous burn percentage was greater than 85 percent, they were satisfied. However, if that rate was less than 85 percent, investigative and corrective action is needed. They further specified this condition to account for the current sludge cake density. The beauty of eRIS lies in the ability to apply conditions intelligently— the data would only be flagged if it was true for more than two days and would be ignored when the reactors were offline. Facility management staff was clear about one objective: “We want to proactively look at our operations, not just troubleshoot.” With e.RIS, the exact tags, sampling frequencies, and intervals needed for a specific perspective could be chosen.

“The power of eRIS is huge”

The next step was building customized workflows for each condition. eRIS emails these workflows to the right people when a flag occurs. Because the tool is built for busy people, notifications are uniquely individual. There is an option to add notifications at any point in the flagging process. An operator wants to be notified on their cell? No problem— both mobile and email notifications are possible.

To assist operators and incineration engineers in returning operations to an autogenous state as expediently as possible, pre-configured troubleshooting methodologies were created and attached to the workflow notifications. The notifications are key. “Notifications are awesome because first thing in the morning you can know if there’s an issue. That lets you get the autogenous burn back on track,” one manager says.

Real-time monitoring for long-term benefits
Easy action with notifications and workflows got Duffin Creek on the path to optimal autogenous burn rate. In addition, with eRIS, the plant operators and supervisory staff have real-time data at their fingertips. Though, everyone is hungry for more data, some questioned, “What is the actual, tangible benefit?”

Optimizing Duffin Creek’s reactors for autogenous burning has the potential to save the facility significant amounts of money. Prior to Monitored Tags with eRIS, management had no real way to proactively determine the oil (and money) reactors were burning. Though the SCADA system monitored fuel oil consumption and financial data was available monthly, any efforts to review fuel oil consumption were strictly reactive. Additionally, there was no way to see the process conditions at the time of the fuel oil addition. “Now Duffin Creek WPCP can actually identify the amount of money we spend operating outside the autogenous zone,” facility managers proudly proclaim. Proactive investigation in eRIS is already saving money.

One of Durham’s core pillars is sustainability. Day to day at the plant, however, it can be hard to keep this at the forefront of operations. By striving for an 85 percent autogenous burn rate, the Duffin Creek WPCP stands to reduce their greenhouse gas emissions tremendously. Preliminary observations indicate that if this benchmark is consistently met, the facility can reduce CO2 emissions by ten percent. Next, Duffin Creek hopes to explore the potential electricity savings of a consistent state of autogenous operations. Environmental wins both benefit the corporate bottom line and assist in contributing to Durham’s commitment to reducing greenhouse contributions.

A victory for the team
The benefits are clear— and all of this comes from the simple monitoring of two tags in eRIS. But the financial and environmental benefits don’t even begin to capture the new team unity.

“Teams operate in unison”

By identifying a problem and solving it in e.RIS, stationary engineers and operations staff are empowered with the knowledge and skills to work together. Before e.RIS, the dewatering operation team and incineration stationary engineers had limited interaction which was predominately focused on sludge delivery (not quality). When delivery was interrupted, their only communication was a phone call. Now, these teams operate in unison. When the incineration process is being supplemented with fuel oil, both teams receive notifications in their inbox that foster increased cross team interaction. This improved communication and information sharing encourages and enables the front line staff to identify and implement corrective actions that would normally be in the supervisory realm. An individual’s ability to contribute to the ‘bottom line’ is easily visualized in e.RIS and the team is motivated to reach beyond what was possible before.

Running municipal water and wastewater systems in the 21st century is a challenge. New technologies, an explosion in sensor equipment, and updated instrumentation and data collection methods produce a vast amount of information stored in diverse places. Because new regulatory mandates require additional sampling and laboratory analysis, existing applications must change to capture increasing amounts of data. Using limited or outdated tools, workers are stretched thin managing these new challenges.

Download a PDF of the article
Read the article in Influents

Westin Technology Solutions, in partnership with other cutting-edge technology firms, is launching an exciting new partnership that will bring the Digital Operator Coach™, an artificial intelligence tool for the water industry, to utilities across North America. Combining years of experience in smart data for utilities and ground-breaking AI research & development, the partnership makes implementing the Digital Operator Coach™ an essential for the modern utility. In today’s rapidly shifting world, safe, efficient, and digital water treatment is essential. With social distancing requirements, increased remote work, and growing water quality and safety standards, a tool that makes operators’ jobs easier is more relevant and beneficial than ever.

The Digital Operator Coach is a SAAS solution for desalination and wastewater treatment optimization that tackles water scarcity and global emissions. The Coach helps operators make the right decisions at the right time. The result is reduced energy consumption, chemical costs, plant downtime, and equipment wear across entire plants. By combining the Digital Operator Coach with the eRIS Data Hub, plants can reach their optimal performance with increased essential infrastructure resilience and peak plant function chemically, environmental, and equipment-wise.

This new solution will piloted at ten pioneering North American Municipal Wastewater facilities with a funded six-month implementation and will carve the path for other utilities and raise awareness of the benefits of this digital tool.

TESTIMONIALS

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CLICK HERE TO PURCHASE eRIS-LOG

BUY NOW

An innovative electronic logbook that completely replaces messy, outdated, and inadequate paper logs. This cloud-hosted tool automatically records timestamps and authors. Entries can include photos, videos, and documents. Use custom labels to group entries intuitively and make finding important information simple. Powerful search and filtering tools allow users to easily recall specific entries. Retain organizational knowledge with built-in shift tracking. Features:

  • Multiple logbooks
  • Logbook reports
  • Digital security protections meet regulatory guidelines, including Florida | Ontario
  • Click here to watch product video

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CLICK HERE TO PURCHASE ERIS-LOG MOBILE

BUY NOW

An innovative electronic logbook that completely replaces messy, outdated, and inadequate paper logs. This cloud-hosted tool automatically records timestamps and authors. Entries can include photos, videos, and documents. Use custom labels to group entries intuitively and make finding important information simple. Powerful search and filtering tools allow users to easily recall specific entries. Retain organizational knowledge with built-in shift tracking. Includes eRIS Mobile for iOS and Android. Features:

  • Multiple logbooks
  • Logbook reports
  • Digital security protections meet regulatory guidelines, including Florida | Ontario
  • Click here to watch product video

eRIS TRAINING

Exceptional eRIS training opportunities delivered by professional instructors. Users who took our courses reported increased confidence in their ability to use the features of eRIS and brought their newfound knowledge back to their teams. Offerings are available for all skill levels from novice eRIS users to advanced report developers.

Westin is excited to invite you to our Eclipse BIRT Training sessions. Designed for advanced eRIS users, this three-day BIRT Eclipse for eRIS training will teach you how to navigate and use Eclipse BIRT for report development and integration into eRIS. At the end of this course you will have the knowledge and ability to create basic and advanced reports in BIRT, leveraging its power while simplifying the report development process. The topics for this course include:

  • Eclipse BIRT Overview
  • Eclipse BIRT Report Elements (Chart, Table, etc.)
  • Creating a Report in BIRT
  • Create and configure Master Pages
  • Formatting a Report in BIRT (Filters, Highlighting, etc.)
  • Create and configure Data Sources and Data Sets
  • Tag Data Sets for Reports
  • Advanced Tag Data Sets (Computed Columns, Shifted time-frames, etc.)
  • Table Data Sets for Reports
  • Report Parameters
  • Building Table Views in eRIS for use in BIRT reports
  • Writing Expressions and Report Scripting
  • Debugging Reports
  • Publishing Reports to eRIS
  • Reviewing existing Reports in Eclipse BIRT

The training will be held in ONLINE and is limited to ten (10) participants. We can provide a custom price including travel if needed. The training will include material to work on prior to the session along with classroom and lab style instruction. Sessions will run from 9:00am to 4:00pm each day.

BUY NOW

Designed for novice eRIS users, the two-day eRIS Fundamentals training will quickly prepare staff to use and master the core tools of eRIS. The class introduces users to the browser-based user interface and the navigation tools within the solution. The days are filled with instructor led presentations and eight (8) hands-on labs that cover the following topics:

  • Data Query (Lab)
  • Trends
  • Dashboards
  • Report Builder (Lab)
  • Running Reports
  • Report Management
  • Managed Reports (Lab)
  • Scheduled Reports
  • Data Entry Forms (Lab)
  • Data Entry Sheets (Lab)
  • Alarm and Events (Lab)
  • Logbooks (Lab)
  • Calculations (Lab)

The training will be held ONLINE and is limited to ten (10) participants. The training will include classroom and lab style instruction. Sessions will run from 9:00am to 4:00pm each day. Participants must have their own laptop capable of connecting to the internet for the training session. Please contact us if you have any questions or need additional information. 

BUY NOW

Designed for intermediate/advanced eRIS users, this two-day Getting More Out of eRIS ONLINE training will quickly teach you how to navigate and use many of the most used modules and features within eRIS to unlock additional functionality for you and your team. At the end of this course you will have the knowledge and ability to easily create dashboards, reports, data queries, data entry forms, trends, calculations and electronic logbooks, including an understanding of setting up scheduled reports and workflows. The topics for this course include:

  • eRIS Web Interface and Access (Permissions)
  • Tag and Table Providers
  • Tag+ – Limits, Transforms, Merging
  • Advanced Calculations (Lab)
  • Rule Based Tags (Lab)
  • Tag Validation (Lab)
  • Tag Monitoring (Lab)
  • Data Blueprints and Mapping (Lab)
  • Reports with Blueprints (Lab)
  • Tables Views (Lab)

Details: The training will include classroom and lab style instruction. Sessions will run from 9:00am to 4:00pm each day. Participants must have their own laptop capable of connecting to the internet for the training session. Please contact us if you have any questions or need additional information.

BUY NOW

Designed for novice eRIS users, the two-day eRIS Fundamentals training will quickly prepare staff to use and master the core tools of eRIS. The class introduces users to the browser-based user interface and the navigation tools within the solution. The days are filled with instructor led presentations and eight (8) hands-on labs that cover the following topics:

  • Data Query (Lab)
  • Trends
  • Dashboards
  • Report Builder (Lab)
  • Running Reports
  • Report Management
  • Managed Reports (Lab)
  • Scheduled Reports
  • Data Entry Forms (Lab)
  • Data Entry Sheets (Lab)
  • Alarm and Events (Lab)
  • Logbooks (Lab)
  • Calculations (Lab)

The training will be held ONLINE and is limited to ten (10) participants. The training will include classroom and lab style instruction. Sessions will run from 9:00am to 4:00pm each day. Participants must have their own laptop capable of connecting to the internet for the training session. Please contact us if you have any questions or need additional information. 

BUY NOW

Designed for intermediate/advanced eRIS users, this two-day Getting More Out of eRIS ONLINE training will quickly teach you how to navigate and use many of the most used modules and features within eRIS to unlock additional functionality for you and your team. At the end of this course you will have the knowledge and ability to easily create dashboards, reports, data queries, data entry forms, trends, calculations and electronic logbooks, including an understanding of setting up scheduled reports and workflows. The topics for this course include:

  • eRIS Web Interface and Access (Permissions)
  • Tag and Table Providers
  • Tag+ – Limits, Transforms, Merging
  • Advanced Calculations (Lab)
  • Rule Based Tags (Lab)
  • Tag Validation (Lab)
  • Tag Monitoring (Lab)
  • Data Blueprints and Mapping (Lab)
  • Reports with Blueprints (Lab)
  • Tables Views (Lab)

Details: The training will include classroom and lab style instruction. Sessions will run from 9:00am to 4:00pm each day. Participants must have their own laptop capable of connecting to the internet for the training session. Please contact us if you have any questions or need additional information.

BUY NOW

Designed for novice eRIS users, the two-day eRIS Fundamentals training will quickly prepare staff to use and master the core tools of eRIS. The class introduces users to the browser-based user interface and the navigation tools within the solution. The days are filled with instructor led presentations and eight (8) hands-on labs that cover the following topics:

  • Data Query (Lab)
  • Trends
  • Dashboards
  • Report Builder (Lab)
  • Running Reports
  • Report Management
  • Managed Reports (Lab)
  • Scheduled Reports
  • Data Entry Forms (Lab)
  • Data Entry Sheets (Lab)
  • Alarm and Events (Lab)
  • Logbooks (Lab)
  • Calculations (Lab)

The training will be held ONLINE and is limited to ten (10) participants. The training will include classroom and lab style instruction. Sessions will run from 9:00am to 4:00pm each day. Participants must have their own laptop capable of connecting to the internet for the training session. Please contact us if you have any questions or need additional information. 

BUY NOW

CONNECTING YOUR TEAM WITH A STREAMLINED LOGBOOK

Contact us today! Leverage the power of eRIS to improve communication, save time, and prevent mistakes. Start collaborating today.

    ALWAYS MOVING IN DIRECTIONS THAT PROVIDE VALUE TO OUR CLIENTS

    eRIS, YOUR INFORMATION SMARTER

    CUSTOMER SERVICE MANAGEMENT VIRTUAL SEMINAR

    Thank you, NC AWWA-WEA, for a successful Customer Service Management Virtual Seminar. Westin Technology Solutions' Chip Harris had the opportunity to present during this event, [...]

    Collaboration is the key to what we do. We listen and work alongside our partners at every step of the process – from design, to installation, to ongoing support. We want your organization to work smarter and perform better than ever before and make your ideas a reality.

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