Dean Ford, Westin Executive Vice President, recently served on a panel “Aligning IT/OT:  A US Expert Perspective” at the 2019 SWAN North American Forum held in Miami, Florida on May 15.  In addition, to Ford, the panel included John Sudduth, Director of Information Technology (Metropolitan Water Reclamation District of Greater Chicago); Barbara Wilson, Information Technology Officer (Denver Metropolitan Wastewater Reclamation District); Don Corrado, Director of Information Technology (Hampton Roads Sanitation District, VA – HRSD); and was moderated by Corey Williams, CEO (Westin Special Advisor).  The discussion provided further definition of IT/OT, their convergence and associated opportunities, and their impact on the people, process and technology model.